Insight

What Franchisors Need to Know about NASAA’s Recent Commentary on Item 19

What Franchisors Need to Know about NASAA’s Recent Commentary on Item 19

Lynne M. Hanson

Lynne M. Hanson

April 8, 2021 11:48 AM

On June 10, 2020, the North American Securities Administrators Association (“NASAA”) promulgated new commentary regarding the inclusion of historical financial performance representations (“FPR”) in Item 19 of franchise disclosure documents (“FDDs”), given the impacts of the COVID-19 pandemic on retail businesses. Due to state and municipal government orders, many businesses were required to shut their doors to customers for the better part of March through June. As a result, revenue for these businesses declined significantly during the second quarter of 2020. As required by the FTC Franchise Rule and applicable state franchise laws, many franchisors updated their FDDs in the spring of this year, and those FDDs included information from the franchisor’s prior fiscal year, which, in most cases, ended on December 31, 2019. Many franchisors included a financial performance representation in Item 19 of their FDDs based on revenue data for franchisee and/or company-owned outlets from fiscal year 2019, which predated the COVID-19 pandemic. In response to inquiries from state franchise regulators seeking guidance on whether franchisors can make historical financial performance representations in 2020 due to the impacts of the shutdown orders that resulted from the COVID-19 pandemic, NASAA has provided this guidance.

Franchisors are obligated to update all material disclosures, including historical financial performance representations, to disclose material changes.

Under federal and state laws, franchisors have long had an affirmative obligation to amend the FDD mid-year to reflect material changes, including material changes in FPRs. Although, in most FDDs the historical FPR data from 2019 accurately reflects the revenue achieved in the prior fiscal year, NASAA is requiring franchisors to update that data for the first half of 2020, to include additional financial performance information in Item 19, or to delete the Item 19 disclosures altogether.

Failure to update Item 19 may be considered deceptive, misleading or fraudulent.

State and federal franchise laws make it illegal for franchisors to make untrue statements of a material fact or to omit material facts that make a statement not misleading. The materiality of a fact is viewed from the perspective of a reasonable prospective franchisee. NASAA is now conflating the obligation to update for material changes and the anti-fraud obligation with the Item 19 regulations on disclosing historical FPRs, to suggest that a failure to amend a historical FPR could be misleading.

Certain factors should be weighed to determine if historical financial performance representations should be updated.

  • Whether the franchised business has been significantly impacted by the COVID-19 pandemic;
  • The type of data the franchisor includes in the FPR;
  • The reasonable inferences a prospective franchisee can draw from the FPR;
  • When the franchisor estimates a prospective franchisee can expect to open for business after entering into a franchise agreement;
  • Whether and how the franchisor adapts the franchised business to account for current market conditions resulting from the COVID-19 pandemic; and
  • Whether and how the franchisor adapts the franchised business to account for future market conditions resulting from the COVID-19 pandemic.
If outlets represented in an FPR have experienced material changes in financial performance, the franchisor may no longer make a historical FPR that is not updated to reflect those changes.

Non-monetary impacts may also require updates to financial performance representations.

As a result of the COVID-19 pandemic, some franchise systems have changed or will change how they deliver goods and services to the public. Some changes may be temporary; however, franchisors may alter their business models permanently to adapt to new consumer demands and attitudes in a post-COVID-19 world. Once a franchisor concludes that it will make changes to its franchise system or business model that will materially impact a historical FPR, the franchisor no longer may include a historical FPR that is not updated to reflect those changes and their impact on the FPR.

Now what? Franchisors whose outlets have been affected by the COVID-19 pandemic and resulting shutdowns are likely acutely aware of the impact those closures have had on the revenues of each outlet. Franchisors should review their Item 19 disclosures and compare those FPRs against their system’s financial realities in 2020. If the COVID-19 pandemic has impacted the performance of the system’s outlets in such a way that those historical FPRs may appear misleading, changes to the FPR or deletion of the entire FPR may be appropriate. If you are unsure what changes you may need to make to your FDD or if you need to make changes, please contact Lynne Hanson, Co-Chair of the Franchise and Distribution Group, or Niki Schwab.

A version of this article was originally published in Franchise Update.
This article was co-authored by Niki Vinod Schwab.

Related Articles

Can Your Option to Purchase Get Lost in a Franchise Agreement?


by Alicia Hill and Benjamin Caddaye

With the changing of a contract in a franchise agreement, certain rights you thought you were entitled to might get lost in translation.

Franchise Agreements and Purchase Options

Trending Articles

Presenting The Best Lawyers in Australia™ 2025


by Best Lawyers

Best Lawyers is proud to present The Best Lawyers in Australia for 2025, marking the 17th consecutive year of Best Lawyers awards in Australia.

Australia flag over outline of country

The 2024 Best Lawyers in Spain™


by Best Lawyers

Best Lawyers is honored to announce the 16th edition of The Best Lawyers in Spain™ and the third edition of Best Lawyers: Ones to Watch in Spain™ for 2024.

Tall buildings and rushing traffic against clouds and sun in sky

Best Lawyers Expands Chilean 2024 Awards


by Best Lawyers

Best Lawyers is pleased to announce the 14th edition of The Best Lawyers in Chile™ and the inaugural edition of Best Lawyers: Ones to Watch in Chile™, honoring the top lawyers and firms conferred on by their Chilean peers.

Landscape of city in Chile

Best Lawyers Expands 2024 Brazilian Awards


by Best Lawyers

Best Lawyers is honored to announce the 14th edition of The Best Lawyers in Brazil™ and the first edition of Best Lawyers: Ones to Watch in Brazil™.

Image of Brazil city and water from sky

Announcing The Best Lawyers in South Africa™ 2024


by Best Lawyers

Best Lawyers is excited to announce the landmark 15th edition of The Best Lawyers in South Africa™ for 2024, including the exclusive "Law Firm of the Year" awards.

Sky view of South Africa town and waterways

The Best Lawyers in Mexico Celebrates a Milestone Year


by Best Lawyers

Best Lawyers is excited to announce the 15th edition of The Best Lawyers in Mexico™ and the second edition of Best Lawyers: Ones to Watch in Mexico™ for 2024.

Sky view of Mexico city scape

How Palworld Is Testing the Limits of Nintendo’s Legal Power


by Gregory Sirico

Many are calling the new game Palworld “Pokémon GO with guns,” noting the games striking similarities. Experts speculate how Nintendo could take legal action.

Animated figures with guns stand on top of creatures

The Best Lawyers in Portugal™ 2024


by Best Lawyers

The 2024 awards for Portugal include the 14th edition of The Best Lawyers in Portugal™ and 2nd edition of Best Lawyers: Ones to Watch in Portugal™.

City and beach with green water and blue sky

The Best Lawyers in Peru™ 2024


by Best Lawyers

Best Lawyers is excited to announce the landmark 10th edition of The Best Lawyers in Peru, the prestigious award recognizing the country's lop legal talent.

Landscape of Peru city with cliffside and ocean

How To Find A Pro Bono Lawyer


by Best Lawyers

Best Lawyers dives into the vital role pro bono lawyers play in ensuring access to justice for all and the transformative impact they have on communities.

Hands joined around a table with phone, paper, pen and glasses

Presenting the 2024 Best Lawyers Family Law Legal Guide


by Best Lawyers

The 2024 Best Lawyers Family Law Legal Guide is now live and includes recognitions for all Best Lawyers family law awards. Read below and explore the legal guide.

Man entering home and hugging two children in doorway

Announcing The Best Lawyers in New Zealand™ 2025 Awards


by Best Lawyers

Best Lawyers is announcing the 16th edition of The Best Lawyers in New Zealand for 2025, including individual Best Lawyers and "Lawyer of the Year" awards.

New Zealand flag over image of country outline

The Best Lawyers in Colombia™ 2024


by Best Lawyers

Best Lawyers is honored to announce the 14th edition of The Best Lawyers in Colombia™ for 2024, which honors Colombia's most esteemed lawyers and law firms.

Cityscape of Colombia with blue cloudy sky above

Announcing The Best Lawyers in Japan™ 2025


by Best Lawyers

For a milestone 15th edition, Best Lawyers is proud to announce The Best Lawyers in Japan.

Japan flag over outline of country

Announcing the 2024 Best Lawyers in Puerto Rico™


by Best Lawyers

Best Lawyers is proud to announce the 11th edition of The Best Lawyers in Puerto Rico™, honoring the top lawyers and firms across the country for 2024.

View of Puerto Rico city from the ocean

The Best Lawyers in Singapore™ 2025 Edition


by Best Lawyers

For 2025, Best Lawyers presents the most esteemed awards for lawyers and law firms in Singapore.

Singapore flag over outline of country