Shannon represents private- and public-sector employers in employment-related litigation in federal and state courts, arbitrations, and in administrative hearings. Shannon’s practice emphasizes preventive counseling to customers to avoid or minimize the risk of litigation. Specific areas of advice include assistance in disciplining and terminating employees, and drafting employee handbooks and employment agreements. Shannon represents employers in the full range of labor matters, from contract negotiation to representation in grievance arbitrations. She also provides training to supervisors and employees on compliance with employment and labor laws, including topics such as sexual harassment and disability accommodation. Shannon conducts investigations into allegations of workplace misconduct, including sexual harassment allegations.