Shannon Britton Hartsfield

As an owner/operator of retirement and assisted living communities in 11 states, it is critical to find an attorney with the knowledge and expertise of the regulatory environment that you operate. Shannon Hartsfield is that individual. Her knowledge of the state regulations, as well as her timeliness, assisted our company in what can be a slippery slope when it comes to operation. Timeliness; there is a three-hour time difference from our home office to Shannon's. That made no difference as she was always available. When we asked for information by phone, if she did not have the information in front of her, she would find it and call back within the same business day. The information she relayed to us was not only what we asked for, but also delivered in such a way that a lay person like me could understand. I highly recommend Ms. Hartsfield.

Steve Delmore (Merrill Gardens LLC)

Seattle, WA

Shannon helped us get into HIPAA compliance. She is extremely user friendly. She took the lead on a complicated process and motivated the Harris team, leading to outstanding results. She is extremely knowledgeable but can explain the law at any level necessary to get the message across.