Lacy Katzen LLP

10 Best Lawyers awards

Lacy Katzen LLP logo

Awarded Practice Areas

Medical Malpractice Law - Plaintiffs Personal Injury Litigation - Plaintiffs

Biography

Jacqueline M. Thomas is a Partner with Lacy Katzen LLP in Rochester, New York, and serves as Chair of the firm’s Personal Injury Litigation Department. With more than 25 years of experience as a trial attorney, her practice is focused on personal injury litigation on behalf of plaintiffs. Her work includes Medical Malpractice Law – Plaintiffs and Personal Injury Litigation – Plaintiffs, representing individuals and families harmed by negligence.

Jacqueline handles a wide range of complex civil litigation matters, including medical and hospital malpractice, surgical errors, birth injuries, nursing home negligence and abuse, motor vehicle, trucking, and motorcycle accidents, wrongful death claims, premises liability, construction site accidents, and dog bite cases. She works closely with clients throughout every stage of litigation, from investigation and discovery through trial and resolution.

In addition to her personal injury practice, Jacqueline represents insurance policyholders in insurance coverage litigation involving disputes with insurance companies. She also acts as excess counsel in matters where clients face claims that exceed available insurance coverage. Her experience in this area provides valuable insight into policy interpretation and coverage issues that frequently arise in high-exposure cases.

Jacqueline also serves as Chair of the firm’s Risk Management Committee, where she addresses internal risk assessment and contingency planning. Her combined litigation and risk management experience supports Lacy Katzen LLP’s commitment to providing thorough and thoughtful legal representation to clients throughout Rochester and the surrounding areas of New York.

Lacy Katzen LLP

10 Best Lawyers awards

Lacy Katzen LLP logo

Overview

  • Albany Law School of Union University, J.D., cum laude, graduated 1991
  • St. John Fisher College, B.A., graduated 1988

  • New York, 1992

  • Aquinas Institute - Board of Trustees
  • Association of Trial Lawyers - Member
  • Greater Rochester Association of Women Attorneys - Member
  • Justinian Order of St. John Fisher College - Founding member and past president
  • Million Dollar Advocates Forum - Member
  • Monroe County Bar Association - Member
  • National Association of Personal Injury Lawyers - Member
  • New York State Academy of Trial Lawyers - Member
  • New York State Trial Lawyers' Association - Member
  • Women's Bar Association of the State of New York - Member

  • U.S. District Court, Western District of New York
  • New York, 1992
  • Aquinas Institute - Board of Trustees
  • Association of Trial Lawyers - Member
  • Greater Rochester Association of Women Attorneys - Member
  • Justinian Order of St. John Fisher College - Founding member and past president
  • Million Dollar Advocates Forum - Member
  • Monroe County Bar Association - Member
  • National Association of Personal Injury Lawyers - Member
  • New York State Academy of Trial Lawyers - Member
  • New York State Trial Lawyers' Association - Member
  • Women's Bar Association of the State of New York - Member
  • Albany Law School of Union University, J.D., cum laude, graduated 1991
  • St. John Fisher College, B.A., graduated 1988
  • U.S. District Court, Western District of New York

Client Testimonials

I never leave feedback, but in this case, Miss Jacqueline has been an absolute rockstar. I’m 41 and dealing with a complicated hip replacement, 4 since October same hip. Though her schedule was super busy she took time out of her day anytime I had an inquiry to answer any issues at all and if she couldn’t she pointed me in the right direction. You need to know she wasn’t even able to take me as a client with her caseload. So, all of this she has done for me just because she’s such an amazing human being and top-notch attorney!

Adam Clevenger

Awards & Focus

Lawyer of the Year Badge - 2022 - Medical Malpractice Law - Plaintiffs
Named "Lawyer of the Year" by Best Lawyers® for:
  • Medical Malpractice Law - Plaintiffs, Rochester, NY (2022)
Recognized in The Best Lawyers in America® 2026 for work in:
  • Medical Malpractice Law - Plaintiffs
  • Personal Injury Litigation - Plaintiffs
Awards:
  • Super Lawyers recognition for personal injury

  • Martindale-Hubbell "Distinguished Attorney" award
  • AVVO rating of excellence

Q&A

My practice allows me to help people from all walks of life who have suffered devastating and traumatic injuries to themselves or a family member. Their lives have been turned upside down due to the strain of their injuries, medical appointments, unpaid bills, pain and the stress of being unable the work and engage in the activities they once took for granted. I have the privilege and honor of helping them through what is often one of the most difficult times in their lives. I provide the legal guidance, experience and support needed to navigate unexpected, traumatic and life changing circumstances. While helping one person cannot change the world, my hope is that it will change the world for that person.

One of the most commonly asked questions is “Will my case go to trial?” For many, the thought of going to trial during an already emotionally and physically painful time is overwhelming and intimidating. While an attorney can’t guarantee a case will not go to trial, the reality is that going to trial only becomes necessary in a small percentage of cases, as most are settled out of court. It is, however, my responsibility to be well prepared for the possibility of trial. Being prepared is an essential step to ensure that the process goes as smoothly and efficiently as possible, causing minimal additional stress for the client while maximizing the potential for a positive outcome. Hiring an attorney capable of taking a case to trial puts a client in the best position to achieve a favorable outcome.

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