Charles represents several Canadian and American insurance companies as defense, subrogation, and coverage counsel in a wide variety of areas, with emphasis on professional liability and property and casualty insurance, among others. He also provides counsel on insurance matters to professional firms, governments, and crown corporations. Charles has been regularly recognized by "Lexpert" and "Best Lawyers" in the Insurance field. He has developed particular expertise in the areas of sexual abuse tort claims, agricultural litigation, arson and fraud, product liability, fire claims, and specialty professional defence.
His practice includes representation of clients in various alternative dispute resolution modes, before both private and judicial forums.
Charles has written numerous articles for specialty insurance publications, and presents papers, and conducts seminars on insurance topics for the insurance industry and professional associations. He has contributed to Robson Hall Law School as a sessional lecturer in insurance law.