Insight

What To Do When the Insurance Company Cancels Your Long Term Care Policy?

Learn what are the important next steps to take if your policy is cancelled

Lisa S. Kantor

Written by Lisa S. Kantor

Published: November 2, 2023

Do not assume that the insurance company properly cancelled your policy. You should have the cancellation of coverage reviewed by a long-term care attorney. Insurance companies repeatedly cancel insurance policies in violation of the terms of the policy and/or statutory law.

The most common examples of improper cancellations of coverage include the following:

1. When there has been an unintentional lapse of coverage due to nonpayment of premium because the insured has cognitive issues or is experiencing a health crisis.

2. The insurance company fails to give the notice of lapse as required under the Policy before cancelling the coverage.

3. The insurance company fails to give notice to the third-party individual designated by the insured as required by statutory law.

Before an insurance company can cancel your policy it must strictly comply with the terms of the policy and statutory law.

The burden of proving cancellation falls squarely on the insurer.
K. C. Working Chemical Co. v. Eureka-Security Fire & Marine Ins. Co. (1947) 82 Cal.App.2d 120, 130 (citing
Rossini v. St. Paul Fire etc. Ins. Co. (1920) 182 Cal. 415, 420 and
Bebbington v. California Western etc. Ins. Co. (1947) 30 Cal.2d 157, 158).

In Mackey v. Bristol West Ins. Services of California, Inc., (2003) 105 Cal. App.4th 1247, 1257-58, the Court of Appeal held that in California, “notices of cancellation must strictly comply with statutory directives and the insurance policy’s termination provisions.” Id. If they do not, then the cancellation is ineffective and the policy remains in effect “regardless of whether the insurer acted upon a valid ground for canceling the policy,” such as nonpayment of premium.

Additionally, if there is any ambiguity in the Policy as to notice requirements before an insurance company may cancel a policy, it is a “fixed principle of California law” that ambiguities or uncertainties in a policy of insurance are to be construed against the drafter.

Holz Rubber Co. Inc. v. American Star Ins. Co., (1975) 14 Cal.3d 45, 55 and see also, Perkins v. Allstate Co., 63 F. Supp.2d 164 (E.D. Cal. 1999). That is especially so in the case of a forfeiture, such as cancellation of an insurance policy. As the California Supreme Court has stated, “[i]t is a well-recognized principle of law that forfeitures are not favored and will not be upheld in contracts for insurance if by a reasonable construction it can be avoided; and that when the words of a contract are susceptible of two interpretations, that interpretation which will sustain the claim must be given preference.” Bittinger v. New York Life Ins. Co., 17 Cal.2d 834, 841 (1941).

Kantor & Kantor’s caring and knowledgeable attorneys are here to assist you with your long-term care insurance needs. We offer free consultations, so get started with us today by completing our online form or calling our office today.

Article Tags:

Trending Articles

The Family Law Loophole That Lets Sex Offenders Parent Kids


by Bryan Driscoll

Is the state's surrogacy framework putting children at risk?

family law surrogacy adoption headline

Recognizing Legal Leaders: The 2027 Best Lawyers Awards in Australia, Japan and Singapore


by Jamilla Tabbara

Market drivers, diversity trends and the elite practitioners shaping the legal landscape.

Illustrated maps of Australia, Japan and Singapore displayed with their national flags, representing

Best Lawyers 2026: Discover the Honorees in Brazil, Mexico, Portugal, South Africa and Spain


by Jamilla Tabbara

A growing international network of recognized legal professionals.

Map highlighting the 2026 Best Lawyers honorees across Brazil, Mexico, Portugal, South Africa and Sp

Holiday Pay Explained: Federal Rules and Employer Policies


by Bryan Driscoll

Understand how paid holidays work, when employers must follow their policies and when legal guidance may be necessary.

Stack of money wrapped in a festive bow, symbolizing holiday pay

Can a Green Card Be Revoked?


by Bryan Driscoll

Revocation requires a legal basis, notice and the chance to respond before status can be taken away.

Close-up of a U.S. Permanent Resident Card showing the text 'PERMANENT RESIDENT'

New Texas Family Laws Transform Navigating Divorce, Custody


by Bryan Driscoll

Reforms are sweeping, philosophically distinct and designed to change the way families operate.

definition of family headline

How Far Back Can the IRS Audit You?


by Bryan Driscoll

Clear answers on IRS statutes of limitations, recordkeeping and what to do if you are under review.

Gloved hand holding a spread of one-hundred-dollar bills near an IRS tax document

US Tariff Uncertainty Throws Canada Into Legal Purgatory


by Bryan Driscoll

The message is clear: There is no returning to pre-2025 normalcy.

US Tariff Uncertainty Throws Canada Into Legal Purgatory headline

The 2026 Best Lawyers Awards in Chile, Colombia and Puerto Rico


by Jamilla Tabbara

The region’s most highly regarded lawyers.

Map highlighting Chile, Colombia and Puerto Rico for the 2026 Best Lawyers Awards

Can You File Bankruptcy on Credit Cards


by Bryan Driscoll

Understanding your options for relief from overwhelming debt.

Red credit card on point-of-sale terminal representing credit card debt

Uber’s Staged Accidents Lawsuit a Signal Flare for Future of Fraud Litigation


by Bryan Driscoll

Civil RICO is no longer niche, and corporate defendants are no longer content to play defense.

Uber staged car crash headline

Anthropic Class Action a Warning Shot for AI Industry


by Bryan Driscoll

The signal is clear: Courts, not Congress, are writing the first rules of AI.

authors vs anthropic ai lawsuit headline

How to Get Full Custody of a Child


by Bryan Driscoll

Learn the legal steps, required evidence and common misconceptions about full custody to protect your parental rights.

Child holding hands with two parents, symbolizing custody

How AI Is Changing the Way Clients Find Lawyers


by Jamilla Tabbara

Best Lawyers CEO Phil Greer explains how AI-driven search tools are reshaping legal marketing and why credibility markers matter.

AI chat bubble icon with stars representing artificial intelligence transforming client-lawyer conne

Colorado’s 2026 Water Rights Battles


by Bryan Driscoll

A new era of conflict begins.

Colorado Water Rights 2026: A New Era of Conflict headline

Canadian Firms Explore AI, But Few Fully Embrace the Shift


by David L. Brown

BLF survey reveals caution despite momentum.

Canadian Firms Explore AI, But Few Fully Embrace the Shift headline