Insight

Do I Call My Insurance If the Car Accident Wasn’t My Fault?

If the crash wasn’t your fault, calling your own insurance might still be the smartest move. Learn why reporting the accident protects your rights, coverage, and peace of mind under Virginia law.

Bridget N. Long

Bridget N. Long

January 14, 2026 01:29 PM

Car accidents in Virginia happen in a split second, but the aftermath can feel overwhelming. Medical bills start arriving, your vehicle may be damaged, and insurance companies begin asking questions. One of the most common concerns I hear from clients is this: If the accident wasn’t my fault, do I still need to call my own insurance company?

It’s an understandable question. Many people assume the at-fault driver’s insurance will take care of everything. In reality, reporting the accident to your own insurance company is one of the most important steps you can take to protect yourself, your coverage, and your claim.

Below, I answer the most common questions Virginians have about calling their insurance company after a not-at-fault car accident.

Key Takeaways About Reporting a Car Accident in Virginia

  • Virginia law requires prompt accident reporting in many situations

  • Notifying your own insurer protects your coverage and legal rights

  • Relying only on the at-fault driver’s insurance often causes delays

  • Your insurance may provide valuable coverage even when you didn’t cause the crash

  • A Virginia car accident lawyer can help when insurance companies create obstacles

Should I Report an Accident to My Insurance Company Even If I’m Not at Fault?

Yes. Even if another driver caused the accident, reporting it to your insurance company is essential.

Virginia Law Requires Timely Accident Reporting

Virginia drivers must report accidents involving injuries, death, or significant property damage. While police may respond to the scene, you still have an obligation under your insurance policy to notify your insurer. Delaying this step can jeopardize your coverage.

Your Insurance Policy Requires Notification

Most auto insurance contracts include language requiring policyholders to report any accident, regardless of fault. This allows your insurer to investigate, protect you if disputes arise, and apply coverage where appropriate.

Reporting Protects Your Coverage Rights

Prompt reporting preserves access to benefits such as uninsured or underinsured motorist coverage, medical payments (MedPay), and rental car reimbursement. Failing to notify your insurer could give them grounds to deny coverage later.

When Should I Notify My Insurer?

Ideally, within 24 hours of the accident. If you’re injured or hospitalized, a family member can make the call for you. Quick reporting shows good faith and helps prevent future disputes.

What Happens If I Only Contact the At-Fault Driver’s Insurance?

Relying solely on the other driver’s insurance company can put you at a disadvantage.

The Other Insurance Company Doesn’t Work for You

Their goal is to minimize payouts. Even friendly adjusters represent their company’s financial interests, not yours. They may downplay injuries, question fault, or pressure you into a quick settlement.

Delays and Denials Are Common

Claims can stall for weeks or months. Insurers may dispute liability, request repeated documentation, or deny parts of your claim altogether.

You Could Miss Important Deadlines

Virginia has strict deadlines for filing claims and lawsuits. Delays caused by the at-fault insurer can threaten your ability to recover compensation.

Your Own Insurance Can Step In

Your insurer may pay for repairs, medical bills, or other losses upfront and then seek reimbursement from the at-fault driver’s insurer. This often gets you help faster.

Will My Insurance Rates Go Up If I Report a Not-At-Fault Accident?

This is a common fear, but Virginia law provides important protections.

Virginia Insurance Rating Rules

Insurers cannot raise your premium solely because you reported an accident you didn’t cause. Rate increases must be based on legitimate risk factors.

No-Fault Accidents and Premiums

If fault is clearly on the other driver, your rates should not increase. However, multiple claims in a short period may still affect how insurers evaluate risk.

Accurate Reporting Matters

Reporting ensures fault is properly documented. Failing to report can lead to confusion or incorrect assumptions later.

What Information Should I Give My Insurance Company?

Stick to the basics and avoid speculation.

What to Share

  • Date, time, and location of the accident

  • Names of drivers and witnesses

  • Police report number, if available

What to Avoid

  • Guessing about fault

  • Estimating injuries or damages

  • Apologizing or making statements that sound like admissions

Document everything beforehand, including photos and notes, so you can provide clear, accurate information.

Can My Own Insurance Help If the Other Driver Is at Fault?

Yes. Your policy may offer valuable protections.

  • Uninsured Motorist Coverage: Required in Virginia and applies if the at-fault driver has no insurance

  • Underinsured Motorist Coverage: Helps when the other driver’s limits aren’t enough

  • MedPay Coverage: Pays medical bills regardless of fault

  • Collision Coverage: Covers vehicle repairs while fault is being resolved

What Are My Rights When Dealing With Insurance Companies in Virginia?

You have important legal protections.

  • The right to legal representation

  • Two years to file a personal injury lawsuit

  • Protection against bad-faith insurance practices

  • The right to pursue full and fair compensation

Common Mistakes to Avoid After a Not-At-Fault Accident

  • Waiting too long to report the accident

  • Accepting a quick, low settlement

  • Giving a recorded statement without legal advice

  • Signing a release before understanding the full extent of your injuries

How Allen & Allen Can Help

At Allen & Allen, we’ve helped Virginians navigate insurance claims for more than a century.

We handle all communications with insurance companies, investigate fault, document damages, and protect our clients from unfair tactics. Virginia’s insurance laws are complex, especially contributory negligence rules, and our attorneys know how to apply them to protect your case.

Frequently Asked Questions

Do I have to let the other driver’s insurance inspect my car?
No. You may choose your own repair shop and provide estimates instead.

Can I choose my own repair shop?
Yes. The choice is yours under Virginia law.

What if the at-fault driver doesn’t have insurance?
Your uninsured motorist coverage applies.

How long do I have to file a claim?
Generally, two years for personal injury and five years for property damage, but acting sooner is always better.

What if both insurance companies deny my claim?
You may need to file a lawsuit. A lawyer can help you evaluate and pursue your options.

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