Insight

The Top Five Mistakes in Individual Disability Insurance Claims

Avoiding the same mistakes when filing a disability claim.

Telephone rings with medical symbol in the middle of the telephone with other medical symbols
DarrasLaw

DarrasLaw

November 10, 2017 11:56 AM

DarrasLaw recently represented one of the most successful cosmetic dentists in the nation in a battle with his disability insurance carrier. Before disability, our dentist-to-the-stars enjoyed visiting the local mountains on his days off. During one of those trips, he slipped on a steep trail and fell, careening down the slope, destroying his right shoulder and developing severe back pain.

Our dentist did not immediately file a disability claim. Like many professionals, he continued working through the pain, limiting his dental procedures, and began consulting instead. Unfortunately, his serious injuries did not resolve. Our dentist could no longer hold steady the sharp instruments of his trade. Worse, he was prescribed narcotic pain medications that caused significant cognitive side effects. After months of unsuccessful treatment, he finally filed his disability claim.

The insurance company quickly denied, alleging he could still consult. The carrier used his perseverance during the months he tried to rehab from his injuries against him. In disbelief, he turned to DarrasLaw for help. Our firm recovered the delayed disability benefits owed under his policy and extra damages to punish the wrongdoing. Often carriers think it is OK to put the insured through the wringer and then try to get off the hook by paying what was originally owed late. At DarrasLaw, we get our clients what they paid for and hold billion dollar insurance companies accountable.

How can you avoid the same problems?

Here are the top five mistakes professionals make when filing a disability claim.

1. Changing Your Occupation

Carriers love to argue that you have dual occupations or can do some of your pre-disability duties like running the business or consulting because you transitioned to less-demanding work before filing a claim. Take our dentist for example, who began consulting when he could no longer safely practice hands-on dentistry. If you truly have two occupations, you must be disabled from both or your claim will be denied.

2. Failing to Provide Your Occupational Demands

Arm your treating doctors with all the information they need to answer the carrier’s questions about the physical and mental demands of your work.

3. Understating Your Activities

After filing a claim, avoid using the words “always” and “never.” If a policyholder says he can never drive and the carrier finds him driving, a denial letter is in the works.

4. Posting on Social Media

Facebook rarely reflects the realities of a physical or mental disability. Know that your carrier is watching your Internet activity and will use every post against you.

5.Deciding to Appeal without Proper Counsel

After a denial letter is sent, policyholders generally have the option to appeal instead of filing a bad faith claim. Consult an experienced bad faith disability lawyer before making this important decision.

Related Articles

IN PARTNERSHIP

How Long Can You Stay On Long-Term Disability?


by Michael Walter

Walter Law Group's team of long-term disability lawyers explains qualifications and coverage length for LTD.

Image of wheelchair accessible sign white on blue background

Accommodation Reigns


by J. Lott Warren and Kara E. Shea

A recent 6th Circuit Court decision could have big implications for employers who don’t follow reasonable-accommodation standards within disability and medical-leave law to the letter.

Blue lungs behind white clock

What the Courts Say About Recording in the Classroom


by Christina Henagen Peer and Peter Zawadski

Students and parents are increasingly asking to use audio devices to record what's being said in the classroom. But is it legal? A recent ruling offer gives the answer to a question confusing parents and administrators alike.

Women teaching a class with security camera symbols looming

Can Employers Legally Require Their Employees to Get a COVID-19 Vaccine?


by Candace E. Johnson

With the COVID-19 vaccine more widely available now, many employers are asking if they can require employees to receive the vaccine and what risks are involved in doing so.

COVID-19 vaccination bottles all in a line

Proposed Rules Could Change Medication Options for Injured Workers in North Carolina


by David E. Vtipil

Injured workers in North Carolina would be limited in the amounts of opioids that they could be prescribed under proposed Commission rules.

Doctor prescribing medication with four red circles around the pencil and a pill bottle

Akerman Represents Ability Housing in Historic Fair Housing Settlement


by Akerman

Pro Bono Victory Protects Future Housing Development for Disabled and Homeless in Jacksonville

Image that aligns with article content.

Must Your Stadium, Theater, or Museum Offer Complimentary Admission to Personal Care Providers?


by David Raizman and Amber L. Roller

Whatever type of business or public accommodation you operate, you may want to have a policy or protocol in place to evaluate, on a case-by-case basis, any requests for complimentary admission for a PCA.

Baseball stadium with empty seats

Trending Articles

The Family Law Loophole That Lets Sex Offenders Parent Kids


by Bryan Driscoll

Is the state's surrogacy framework putting children at risk?

family law surrogacy adoption headline

Best Lawyers 2026: Discover the Honorees in Brazil, Mexico, Portugal, South Africa and Spain


by Jamilla Tabbara

A growing international network of recognized legal professionals.

Map highlighting the 2026 Best Lawyers honorees across Brazil, Mexico, Portugal, South Africa and Sp

Unenforceable HOA Rules: What Homeowners Can Do About Illegal HOA Actions


by Bryan Driscoll

Not every HOA rule is legal. Learn how to recognize and fight unenforceable HOA rules that overstep the law.

Wooden model houses connected together representing homeowners associations

Holiday Pay Explained: Federal Rules and Employer Policies


by Bryan Driscoll

Understand how paid holidays work, when employers must follow their policies and when legal guidance may be necessary.

Stack of money wrapped in a festive bow, symbolizing holiday pay

Florida Rewrites the Rules on Housing


by Laurie Villanueva

Whether locals like it or not.

Florida Rewrites the Rules on Housing headline

US Tariff Uncertainty Throws Canada Into Legal Purgatory


by Bryan Driscoll

The message is clear: There is no returning to pre-2025 normalcy.

US Tariff Uncertainty Throws Canada Into Legal Purgatory headline

Can a Green Card Be Revoked?


by Bryan Driscoll

Revocation requires a legal basis, notice and the chance to respond before status can be taken away.

Close-up of a U.S. Permanent Resident Card showing the text 'PERMANENT RESIDENT'

The 2026 Best Lawyers Awards in Chile, Colombia and Puerto Rico


by Jamilla Tabbara

The region’s most highly regarded lawyers.

Map highlighting Chile, Colombia and Puerto Rico for the 2026 Best Lawyers Awards

New Texas Family Laws Transform Navigating Divorce, Custody


by Bryan Driscoll

Reforms are sweeping, philosophically distinct and designed to change the way families operate.

definition of family headline

What Is the Difference Between a Will and a Living Trust?


by Bryan Driscoll

A practical guide to wills, living trusts and how to choose the right plan for your estate.

Organized folders labeled “Wills” and “Trusts” representing estate planning documents

How Far Back Can the IRS Audit You?


by Bryan Driscoll

Clear answers on IRS statutes of limitations, recordkeeping and what to do if you are under review.

Gloved hand holding a spread of one-hundred-dollar bills near an IRS tax document

Uber’s Staged Accidents Lawsuit a Signal Flare for Future of Fraud Litigation


by Bryan Driscoll

Civil RICO is no longer niche, and corporate defendants are no longer content to play defense.

Uber staged car crash headline

Anthropic Class Action a Warning Shot for AI Industry


by Bryan Driscoll

The signal is clear: Courts, not Congress, are writing the first rules of AI.

authors vs anthropic ai lawsuit headline

Can You File Bankruptcy on Credit Cards


by Bryan Driscoll

Understanding your options for relief from overwhelming debt.

Red credit card on point-of-sale terminal representing credit card debt

Do You Need a Real Estate Attorney to Refinance?


by Bryan Driscoll

When and why to hire a real estate attorney for refinancing.

A couple sitting with a real estate attorney reviewing documents for refinancing their mortgage

Canadian Firms Explore AI, But Few Fully Embrace the Shift


by David L. Brown

BLF survey reveals caution despite momentum.

Canadian Firms Explore AI, But Few Fully Embrace the Shift headline