Insight

The Dangers of Broad Scope Retainer Agreements

A group of lawyers in Florida were sued by their client for a mistake made by the client’s previous legal representation. The case raised many questions about attorney responsibility when inheriting clients from other lawyers.

Man with bullseye face
SC

Sara Collin

July 12, 2022 03:00 PM

Last week, the Florida Court of Appeals released a legal malpractice decision that made headlines after a client successfully sued her attorneys for missing a deadline. What made the case more interesting, however, is that the attorneys she sued had not been the ones to miss the deadline.

In Baum v. Becker & Poliakoff, P.A., the client had retained lawyers to represent her in a probate litigation case involving a $100 million estate. Her attorneys missed a vital service deadline. Soon after, the client retained different attorneys to represent her. However, because of the missed deadline, the client’s case was dismissed.

The client subsequently filed suit against the second set of attorneys for malpractice. On summary judgment, the trial judge ruled in favor of the attorneys. However, on appeal, the Court reversed the decision, ruling that the second attorneys had proximately caused damage by failing to cure the first attorneys’ mistake, noting that they had been “retained, at least in part, to take reasonable steps to avoid the adverse consequences of [the client]'s predecessor counsel's failure to effect service of process."

“It appears Florida's Court of Appeal is comfortable blaming a lawyer for a deadline missed before the lawyer was even retained,” commented Jeffrey Cunningham, a partner at Goldberg Segalla in White Plains, NY, who defends lawyers and acts as outside General Counsel to law firms. “The scope of this decision could have a very broad, chilling effect on attorneys taking on cases from prior counsel if they can be sued for prior counsel's mistakes.”

In Cunningham’s opinion, the case also speaks to a broader issue, stating, “Potentially, risk could be avoided or mitigated through a provision in the retainer agreement disclaiming responsibility for prior counsel's work or at least explaining the risks associated with transferring a case during the course of a litigation. Such a provision could have also alerted the attorneys to the potential and made them reevaluate the case or notice prior counsel's mistake sooner.”

Additionally, as Baum forewarns, Cunningham stated that counsel should be extra vigilant when taking on a client who had previous representation: “Even in the best of circumstances, inheriting a case from another attorney includes a lot of risk—getting up to speed quickly, understanding prior counsel's strategy and navigating whatever obstacles prompted the client to switch counsel all invite problems. Since you usually don't know what prior counsel did until you get into the file, I always recommend limiting the representation as much as you can at the outset—you can always adjust the scope later as needed. While you can't contract away your duties of competent representation in a retainer agreement, you can limit the risk of inherited incompetence."

Thus, according to Cunningham, retainers should be updated periodically to truly capture the scope of the representation to protect both the lawyer and the client. “Most attorneys do not effectively utilize this risk management tool,” he explained.

Cunningham believes that lawyers should be systematically reviewing and updating their retainer agreements—he recommends doing so when you change your smoke detector batteries—as well as custom-tailoring them to each client for each matter and limiting their scope. “Without a solid retainer agreement defining the identity of the client, the scope of services, the fee arraignment, etc. lawyers expose themselves to incredible risk by essentially the only person that can sue them for malpractice, the client.”

Finally, according to Cunningham, attorneys should consider asking for expert advice on the matter. “Retain your own outside counsel to review your retainer agreements. This is not a DIY job and outside counsel brings your firm clear attorney-client privilege protection.”

Headline Image: iStock/ Pict Rider

Related Articles

Florida’s CHOICE Act


by Michael J. Gore and Dallas F. Dorosy

Drastic Changes in Noncompete Agreements

Floridian pondering the newly passed non-compete agreement

Law Firm Marketing ROI: Strategies for Small and Midsize Firms


by Jamilla Tabbara

Understand how to improve your marketing ROI with methods tailored for law firms.

3D Computer with Icons Representing ROI Tools and Metrics

Law Firm Marketing: 5 Strategic Steps to Attract More Clients


by Jamilla Tabbara

A practical framework for marketing a law firm with purpose.

Light bulb above a chalkboard illustrating strategic ideas

Best Lawyers Introduces Smithy AI


by Jamilla Tabbara

Transforming legal content creation for attorneys and firms.

Start using Smithy AI, a content tool by Best Lawyers

As Fla. Pushes to Repeal Controversial 'Free Kill' Law, DeSantis Signals Veto


by Bryan Driscoll

The fight to transform state accountability standards may be in trouble

free kill law hed

Why Visibility Matters: The Case for Legal Thought Leadership Today


by Jamilla Tabbara

Build trust before the first consultation.

 lawyer standing on a staircase, symbolizing advancement and thought leadership

How Whitepapers Become Legal Content That Builds Trust


by Jamilla Tabbara

Turning expertise into visibility with strategic white papers.

Stack of legal white papers on a desk representing thought leadership

How to Use Content Syndication to Get Your Law Firm Website Content Seen


by Jamilla Tabbara

Syndicate your law firm’s content on trusted legal platforms to reach a wider audience and drive qualified traffic back to your website.

Legal professional drafting syndicated content on a laptop for third-party publication

Changes in Employment Arbitration for 2025


by Debra Ellwood Meppen, Brandon D. Saxon and Laurie Villanueva

What businesses need to know to stay ahead of the curve.

Suited man holding up falling walls with gray and yellow backdrop

Legal Content Strategy: A Key Driver of Law Firm Growth


by Jamilla Tabbara

Is your law firm’s content missing the mark? Here’s why it’s not delivering results.

Marketer developing a strategic plan for legal business growth.

The Best Lawyers Network: Global Recognition with Long-term Value


by Jamilla Tabbara

Learn how Best Lawyers' peer-review process helps recognized lawyers attract more clients and referral opportunities.

Lawyers networking

Showcasing Legal Knowledge: Leveraging Success Stories


by Jamilla Tabbara

Let your firm's success stories speak for themselves.

Person reading client testimonials on a laptop, highlighting social proof for a law firm

Is Your Law Firm’s Website Driving Clients Away?


by Jamilla Tabbara

Identify key website issues that may be affecting client engagement and retention.

Phone displaying 'This site cannot be reached' message

6 Steps to Finding the Right Keywords for Your Legal Content


by Jamilla Tabbara

Follow a practical guide to keyword research and boost your law firm’s SEO to reach more potential clients.

 letters symbolizing keywords for legal content

Effective Communication: A Conversation with Jefferson Fisher


by Jamilla Tabbara

The power of effective communication beyond the law.

 Image of Jefferson Fisher and Phillip Greer engaged in a conversation about effective communication

Jefferson Fisher: The Secrets to Influential Legal Marketing


by Jennifer Verta

How lawyers can apply Jefferson Fisher’s communication and marketing strategies to build trust, attract clients and grow their practice.

Portrait of Jefferson Fisher a legal marketing expert

Trending Articles

Introducing the 2026 Best Lawyers Awards in Australia, Japan, New Zealand and Singapore


by Jennifer Verta

This year’s awards reflect the strength of the Best Lawyers network and its role in elevating legal talent worldwide.

2026 Best Lawyers Awards in Australia, Japan, New Zealand and Singapore

Revealing the 2026 Best Lawyers Awards in Germany, France, Switzerland and Austria


by Jamilla Tabbara

These honors underscore the reach of the Best Lawyers network and its focus on top legal talent.

map of Germany, France, Switzerland and Austria

Effective Communication: A Conversation with Jefferson Fisher


by Jamilla Tabbara

The power of effective communication beyond the law.

 Image of Jefferson Fisher and Phillip Greer engaged in a conversation about effective communication

The 2025 Legal Outlook Survey Results Are In


by Jennifer Verta

Discover what Best Lawyers honorees see ahead for the legal industry.

Person standing at a crossroads with multiple intersecting paths and a signpost.

The Best Lawyers Network: Global Recognition with Long-term Value


by Jamilla Tabbara

Learn how Best Lawyers' peer-review process helps recognized lawyers attract more clients and referral opportunities.

Lawyers networking

Jefferson Fisher: The Secrets to Influential Legal Marketing


by Jennifer Verta

How lawyers can apply Jefferson Fisher’s communication and marketing strategies to build trust, attract clients and grow their practice.

Portrait of Jefferson Fisher a legal marketing expert

Is Your Law Firm’s Website Driving Clients Away?


by Jamilla Tabbara

Identify key website issues that may be affecting client engagement and retention.

Phone displaying 'This site cannot be reached' message

A Guide to Workers' Compensation Law for 2025 and Beyond


by Bryan Driscoll

A woman with a laptop screen reflected in her glasses

Best Lawyers Launches CMO Advisory Board


by Jamilla Tabbara

Strategic counsel from legal marketing’s most experienced voices.

Group photo of Best Lawyers CMO Advisory Board members

Common Law Firm Landing Page Problems to Address


by Jamilla Tabbara

Identify key issues on law firm landing pages to improve client engagement and conversion.

Laptop showing law firm landing page analytics

Changes in California Employment Law for 2025


by Laurie Villanueva

What employers need to know to ensure compliance in the coming year and beyond

A pair of hands holding a checklist featuring a generic profile picture and the state of California

New Employment Law Recognizes Extraordinary Stress Is Everyday Reality for NY Lawyers


by Bryan Driscoll

A stressed woman has her head resting on her hands above a laptop

Turn Visitors into Clients with Law Firm Website SEO That Converts


by Jamilla Tabbara

Learn how to create high-converting law firm landing pages that drive client engagement and lead generation.

Laptop screen displaying website tools to improve client conversion rates

Best Lawyers Introduces Smithy AI


by Jamilla Tabbara

Transforming legal content creation for attorneys and firms.

Start using Smithy AI, a content tool by Best Lawyers

SEO for Law Firms: Overcoming Common Challenges


by Jamilla Tabbara

Tackle common SEO challenges and take the next step with our guide, How to Make Your Law Firm Easier to Find Online.

Graphic image of a phone displaying SEO rankings, with positions 1, 2 and 3 on the screen

Medical Malpractice Reform Trends in Texas, Utah, Georgia and SC


by Bryan Driscoll

A fresh wave of medical malpractice reform is reshaping the law.

Medical Malpractice Reform Trends hed