Insight

Highlights From the 2019 LMA Annual Conference

Did you make it to LMA 2019? Read the Best Lawyers recap of this year's biggest takeaways.

Best Lawyers at LMA 2019 Conference Collage
Best Lawyers

Best Lawyers

April 12, 2019 10:29 AM

This week, nearly 2000 legal marketing professionals gathered together in Atlanta for the 2019 Legal Marketing Association Annual Conference. With a total of 58 exhibitors and sponsors and dozens of breakout sessions, there was more than enough programming to keep conference goers engaged and their schedules packed for two full days.

Best Lawyers is proud to be among the field of sponsors this year. If you couldn’t make it to Atlanta, read on for our take on the conference highlights, complete with recaps, key takeaways, and social media coverage.

Day One: Tuesday, April 9

Keynote Presentation: We Can All Be Movement Starters

Presented by: Jennifer Dulksi – Leader, Facebook Groups

Author and leader of Facebook Groups Jennifer Dulski kicked off the conference with her keynote presentation focusing on a straightforward but powerful message: All movements start with small actions from individual people.

Referencing stories from movement starters from different backgrounds and fields, Dulski detailed the common steps that all leaders take:

  • Gather the courage to get started
  • Create a compelling vision
  • Persuade decision-makers
  • Navigate criticism
  • Overcome obstacles

To be a successful movement starter, one must have a vision. She described the winning combination for a vision as an articulated desired future, a clear purpose, and a compelling story. Dulski’s presentation ended noting that all of us can do this and it’s worth it. We are all movement starters.

"Mobilize people behind your vision - you have to remember to embrace your first supporters. When you embrace those first few people you begin a movement @jdulski #LMA19"

Michelle McCormick (@MichelleMcCorm) April 9, 2019

"Reflecting on an excellent opening #LMA19 keynote from @jdulski earlier in the week. Her presentation further emphasises the role digital content can play in bringing about change both socially and in a business environment. @LMAintl @IGC_US @IGC_UK pic.twitter.com/c8yxM3VD2v"

Jamie Obertelli (@Jamie_Obertelli) April 11, 2019

Diversity From the Client Perspective: Smart Strategies to Winning Business.

Presented by: Lia Dorsey – US Diversity & Inclusion Director, Dentons US LLP; Barbara Miller – Associate General Counsel, Federal Home Loan Bank of Atlanta; Candace Rodriguez – Associate General Counsel, The Home Depot

While there is certainly a lot of talk about diversity these days, speakers Dorsey, Miller, and Rodriguez spelled out the importance of Diversity and Inclusion (D&I) programs for firms and how to practically implement them.

One of the greatest challenges is understanding the need for a D&I program and pushing a better attitude about it – and it all starts at the top. By prioritizing diversity in leadership, firms can set a positive and proactive tone for a company-wide culture of inclusivity.

[Did You Know? Best Lawyers actively seeks inclusion when producing our rankings by proactively soliciting diverse nominations from minority bar associations, our Board of Advisors, and other diversity groups. We also monitor patterns in voting behavior when ranking lawyers to catch and curtail biases in voting. To learn more, contact us here.]

As diversity and inclusion intersect with marketing and business development frequently, firms should ensure that their message matches their optics. If talking points and imagery are not lining up, it’s a red flag that your efforts likely amount to little more than lip service.

Furthermore, clients are investing in law firms and they are paying attention to who is representing them. As firms become more dedicated to inclusivity, they should be tracking the number of proposals asking for diversity measures and communicating this data with leadership within the firm.

Data Is King

Speaking of data, Best Lawyers caught up with Ryan King, director of communications at Ogletree Deakins, on the Expo floor to pick his brain about what legal marketers should be focusing on in 2019. The word on everyone’s lips this year? Data.

Watch the full Q&A here:

View this post on Instagram

Ryan King from Ogletree Deakins talks data and content marketing with Best Lawyers at LMA 2019.

A post shared by Best Lawyers (@bestlawyersllc) on Apr 9, 2019 at 9:25am PDT

[Interested in learning how Best Lawyers can support your marketing efforts with industry data? Contact us here]

Day Two: Wednesday, April 10

Social Responsibility and Sustainability Programs – and Why Law Firms Should Care

Presented by: Pamela Cone – VP Global Social Responsibility Officer, Milliman; Gayatri Joshi – Executive Director, Law Firm Sustainability Network; Mona Y. Sheth – Business Development Manager, Project Finance & Public Finance, Environment and Land Use Teams, Nixon Peabody LLP

This breakout session seemed to fly under the radar with comparatively light attendance, but in our opinion, it was one of the most potent, timely presentations of the whole conference.

Corporate Social Responsibility (CSR) issues are no longer just for firms with deep pockets and altruistic leadership. Since the launch of the United Nations Global Compact, CSR programs are becoming requirements of leading global clients at an exponential rate.

[Did You Know? For every new US lawyer that casts their ballot with Best Lawyers, we will donate $1 to a CASA. Voting ends April 16!]

Cone, Sheth, and Joshi predict that CSRs, particularly those related to climate change, will be the next big thing to hit the legal community, and firms should be prepared. Because lawyers have niche policy expertise, the legal industry is in a unique position to lead the charge in guiding their corporate clients.

Their advice to firms? Get aboard now or get left behind.

"Why should your firm care about #Sustainability? - Gayatri Joshi, Executive Director, Law Firm Sustainability Network #lma19 pic.twitter.com/Nd738kZJSq"

Best Lawyers (@BestLawyers) April 10, 2019

To explore recognized legal talent, use the Best Lawyers Find a Lawyer tool.

Lawyers in Columbus, Ohio

Related Articles

Do Backlinks Still Help Law Firm SEO?


by Nancy Lippincott

How trusted, ethical backlinks influence rankings as algorithms change.

Two interconnected website cards with arrows showing link relationship between web pages

Law Firm Marketing ROI: Strategies for Small and Midsize Firms


by Jamilla Tabbara

Understand how to improve your marketing ROI with methods tailored for law firms.

3D Computer with Icons Representing ROI Tools and Metrics

Best Lawyers Launches CMO Advisory Board


by Jamilla Tabbara

Strategic counsel from legal marketing’s most experienced voices.

Group photo of Best Lawyers CMO Advisory Board members

Key Issues to Tackle on Law Firm Landing Pages


by Jamilla Tabbara

Identify key issues on law firm landing pages to improve client engagement and conversion.

Laptop showing law firm landing page analytics

Legal Content Strategy: A Key Driver of Law Firm Growth


by Jamilla Tabbara

Is your law firm’s content missing the mark? Here’s why it’s not delivering results.

Marketer developing a strategic plan for legal business growth.

Struggling to Attract Clients? Discover Small Law Firm Marketing Strategies That Work


by Jennifer Verta

Recognize what is holding your law firm back.

A glowing light bulb surrounded by a crowd of miniature figures

The Critical Role of Content in Law Firm SEO Strategy


by Nancy Lippincott

From building trust to staying competitive with thought leadership, explore how SEO content creation establishes authority in a largely digital landscape.

Animated internet servers, charts and laptop connected to SEO label

The Importance of Content Marketing for Law Firms and Strategies for Success


by Jennifer Verta

Strengthen client relationships, boost visibility and drive growth with effective content marketing tailored for law firms.

Illustration of a central red figure surrounded by gray figures in a circular network

"Lawyer of the Year"


Lawyer wearing glasses and suit smiles in headshot photo

Duane C. Pozza

Advertising Law

Washington, D.C., DC

2025

Optimal Content Creation Frequency - How Often Should You Update Website Content?


by Jennifer Verta

Why finding the right content creation frequency is key to your law firm's success.

A website layout showcasing content creation with sections for images, text, and navigation.

Why Is SEO Important for Your Law Firm's Website?


by Jennifer Verta

Key law firm SEO strategies to grow your practice and build credibility online.

Person working on a laptop with virtual SEO icons, including search targets and analytics symbols

Introduction to Demand Generation for Law Firms


by Jennifer Verta

Learn the essentials of demand gen for law firms and how these strategies can drive client acquisition, retention, and long-term success.

Illustration of a hand holding a magnet, attracting icons representing individuals towards a central

How Does Domain Authority Impact the Digital Marketing Success of Law Firms?


by Jennifer Verta

Understand why domain authority is crucial for your law firm's SEO and how to effectively improve it.

Illustration of a laptop displaying a gauge-like icon for measuring success, with a background of da

Artificial Negligence


by Gregory Sirico

New AI technology is a marvel, capable of boosting productivity and efficiency across industries of all kinds. But legal marketing teams must tread carefully.

Three animated individuals surrounded by lifesized technology and money symbol

The Sponsor Games


by Nick Fitzpatrick and Alasdair Muller

Brands looking to capture a little Olympic glory for themselves face a challenging legal course. Here’s an overview.

Man holding flag of "Tokyo Olympics" with Coca-Cola branding in the corner

Fierce Competition


by Jordan Scopa and Amalia Berg

Is jumping through legal hoops an Olympic event? It might as well be for any company seeking to sponsor an athlete, a team or the quadrennial games themselves.

Olympic Stamp on a black background detailing runners

Trending Articles

The Family Law Loophole That Lets Sex Offenders Parent Kids


by Bryan Driscoll

Is the state's surrogacy framework putting children at risk?

family law surrogacy adoption headline

Algorithmic Exclusion


by Bryan Driscoll

The Workday lawsuit and the future of AI in hiring.

Workday Lawsuit and the Future of AI in Hiring headline

Best Lawyers 2026: Discover the Honorees in Brazil, Mexico, Portugal, South Africa and Spain


by Jamilla Tabbara

A growing international network of recognized legal professionals.

Map highlighting the 2026 Best Lawyers honorees across Brazil, Mexico, Portugal, South Africa and Sp

Unenforceable HOA Rules: What Homeowners Can Do About Illegal HOA Actions


by Bryan Driscoll

Not every HOA rule is legal. Learn how to recognize and fight unenforceable HOA rules that overstep the law.

Wooden model houses connected together representing homeowners associations

Holiday Pay Explained: Federal Rules and Employer Policies


by Bryan Driscoll

Understand how paid holidays work, when employers must follow their policies and when legal guidance may be necessary.

Stack of money wrapped in a festive bow, symbolizing holiday pay

Reddit’s Lawsuit Could Change How Much AI Knows About You


by Justin Smulison

Big AI is battling for its future—your data’s at stake.

Reddit Anthropic Lawsuit headline

Florida Rewrites the Rules on Housing


by Laurie Villanueva

Whether locals like it or not.

Florida Rewrites the Rules on Housing headline

US Tariff Uncertainty Throws Canada Into Legal Purgatory


by Bryan Driscoll

The message is clear: There is no returning to pre-2025 normalcy.

US Tariff Uncertainty Throws Canada Into Legal Purgatory headline

Alimony Explained: Who Qualifies, How It Works and What to Expect


by Bryan Driscoll

A practical guide to understanding alimony, from eligibility to enforcement, for anyone navigating divorce

two figures standing on stacks of coins

Can a Green Card Be Revoked?


by Bryan Driscoll

Revocation requires a legal basis, notice and the chance to respond before status can be taken away.

Close-up of a U.S. Permanent Resident Card showing the text 'PERMANENT RESIDENT'

UnitedHealth's Twin Legal Storms


by Bryan Driscoll

ERISA failures and shareholder fallout in the wake of a CEO’s death.

United healthcare legal storm ceo murder headline

The 2026 Best Lawyers Awards in Chile, Colombia and Puerto Rico


by Jamilla Tabbara

The region’s most highly regarded lawyers.

Map highlighting Chile, Colombia and Puerto Rico for the 2026 Best Lawyers Awards

New Texas Family Laws Transform Navigating Divorce, Custody


by Bryan Driscoll

Reforms are sweeping, philosophically distinct and designed to change the way families operate.

definition of family headline

What Is the Difference Between a Will and a Living Trust?


by Bryan Driscoll

A practical guide to wills, living trusts and how to choose the right plan for your estate.

Organized folders labeled “Wills” and “Trusts” representing estate planning documents

Why Skechers' $9.4B Private Equity Buyout Sparked Investor Revolt


by Laurie Villanueva

Shareholder anger, a lack of transparency and a 'surprising' valuation.

Skechers shareholder lawsuit headline

How Far Back Can the IRS Audit You?


by Bryan Driscoll

Clear answers on IRS statutes of limitations, recordkeeping and what to do if you are under review.

Gloved hand holding a spread of one-hundred-dollar bills near an IRS tax document