Thought leaders from around the world contribute their perspectives on landmark cases, new legislation, and legal perspectives on new technologies, business practices, and civil procedure.
"The Financial Ombudsman Service Australia (FOS) issued a Determination whereby a bank had to reimburse a customer for money sent to an offshore ‘boiler room’ known to the bank to be a scam."
Jim Steinberg and Lance McCord
Unlike most traditionally licensed software, cloud solutions also put the customer at risk by transmitting, storing, and processing the customer’s data outside of the customer’s networks.
Nicholas K. Kile
As utilities have undertaken the task of replacing the mains, which the utility owns and to which the customer service line connects, an increased risk from lead in that customer line is exposed.
A court in Brazil temporarily blocked access to WhatsApp on the basis that its owner had shown “total disrespect for Brazilian laws." What happens now?
Kelly L. Frey Sr.
Rather than the cloud being a thing, it is actually a process.
Quarles & Brady
John P. Hutchins
In most states, there is no general applicable rule of law forbidding one contracting party from waiving all recourse in the event of breach by the other.
"Profit with a purpose."
Upping your customer service skills could boost business, propel your career, and help you retain top clients.
James M. Paul
EEOC files suit to require emotional support dog on truck route.
Kim David Lexner
Treat Me Like the Managing Partner of Your Firm
Streamlining your networking process and tapping into local media resources are two ways to grow your client base.
Kerrin Slattery and Dale Van Demark
More health care companies than ever see the value of robust partnerships in a constantly changing industry.
Catherine M. Brennan
If a true lender challenge is successful, the Fintech company may face significant civil and criminal penalties for failing to be licensed as a lender, and the loans may be usurious and void in some jurisdictions.
The era of "no comment" to social and political questions is over. But what risk does the rise of so-called activist CEOs hold for a company?
Aaron George and Laura Jehl
When do you create a new service line?
Jon Henderson, Andrew Kinworthy, Kevin McDonell, and Bobby Guy
How will M&A shape the American health industry going forward? By adhering to the Amazon model.
You might be an expert on bankruptcy, but communicating its practical realities to clients can get complicated.
Rob Scavone, Pat Forgione, Tayleigh Armstrong, and Kelly Kan
Regulating the Revolution
Michelle V. Rafter
Organizations are changing how they find, manage, and review workers to keep up with shifts in demographics, new technology, competition for top talent, and the evolving nature of work.
Maria Crimi Speth & Aaron K. Haar
There are two arguments for fair use in a trademark infringement case. Here's your guide to understanding both.
Joanna Barsh, Lauren Brown, and Kayvan Kian
Burden, blessing, or both?
Eight years after the financial crisis, aftereffects continue to ripple through the financial sector.
Is it discrimination for a workplace to ban employees from display political, philosophical, and religious symbols in the work environment?
Elizabeth S. Fitch and Theodore M. Schaer
Cybersecurity and the Claims and Litigation Management Alliance’s School of Cyber Claims
Certain issues are more “hot” than others, both because they have jumped to the forefront in operational decisions, as well as because the state of the law is somewhat in flux.
What is "use" in commerce?